“I don’t know what to say.”
That is a common expression many use when confronted with people hurting. A child born with a severe defect. A death of someone close to that person. A devastating diagnosis. An announcement that shocks the daylights out of someone and embarrasses the parents. The hurt, shame and utter confusion of someone experiencing a life changing incident.
We have all been there. What do you say? What do you do? How do you offer encouragement to that person or people?
Due to some serious life-happenings, I decided to reread a book I read several years ago entitled When God Breaks Your Heart by Ed Underwood. Ed was a vet, a former fire fighter, and was now a pastor writing about his experience with a viral form of leukemia that ripped his skin to shreds and itched so badly he couldn’t find relief. At the time of writing, he had fought this disease for..are you ready for this?…20+ years. It had been about as honest a book as I had ever read. I wanted to read it so badly, I ordered a used copy since someone had borrowed it and not returned it. (Yeah, I forgot to write down their name).
Back to my point. Pastor Ed tells the story of a couple who looked forward to the birth of their 3rd child. Joni knew something was wrong as soon as she was born. The little girl wouldn’t make it through the week. Already on her way to heaven, their baby would be with them very briefly. Ed’s friendship with the father was deep and during a conversation Dave said something very telling to Ed. He reassured Ed that he appreciated his love, and then said something very striking. Dave said, “So many Christians tell me that they don’t know what to say. Then they open their mouths and prove it.” (P.67)
OUCH! Been there done that. Open mouth insert foot. I remember watching an old TV show when I was a kid called Room 222. It was about a student teacher’s (Karen Valentine) life in a school. The only episode I remember is where she pretended to know the answer to a question, but didn’t. That fact was soon evident. When the truth came out it caused the students and the teacher some grief. Her mentor told her (and I’m paraphrasing from a very distant memory), “Always tell the truth. If you don’t know the answer, say I don’t know the answer, but I will find it for you.”
All that to say this: if you don’t know what to say, don’t say anything. Just be there. Words are unnecessary.


Just being there to support another in love is sometimes the best thing we can do and the only thing we should do.
Blessings, Bill!
You got it Martha and wrapped up my thoughts beautifully
Sometimes the right words are just simply, I love you and I am going to stand by you. I think about Jesus on the cross, when most of the disciples ran and hid, which I certainly understand their fear, and why they hid. At the foot of the cross was John, the only disciple that didn’t hide in fear. I think about the ladies at the foot of the cross. I cannot imagine how difficult it would be to see Jesus beaten, and suffering on the cross for us, the image would be ingrained in your mind forever. There at the foot of the cross, stood John, and Jesus’s earthly mother, and a few other ladies, they were helpless, they could do nothing to help Jesus. I am sure they were scared to, but they did all they could do to let Jesus know, I love you, and I will stand with You, and I will not abandoned You. I want a heart like that.
You make a good point Gail. I want a heart that simply says, “I’m here and I love you.”